All orders are hand-packed with care. Please allow 7-10 business days for processing before shipment. During high-volume periods (launches or holidays), processing may take slightly longer. You’ll receive a confirmation email with tracking details once your order ships.

Domestic Shipping (U.S.)

Orders are shipped via USPS

Standard: 3–7 business days after dispatch

Priority: 2–4 business days after dispatch

Shipping costs are calculated by weight and destination at checkout.

All orders are securely packaged, and we use eco-friendly materials whenever possible.

Fragile items are carefully cushioned.

If your package is damaged or missing:

Contact us within 7 days of delivery (or expected delivery date).

Include your order number and clear photos if applicable.

We’ll assist with a replacement or store credit whenever possible.

Midnight Familiar is not responsible for packages marked “Delivered” by the carrier.

Please ensure your shipping address is correct at checkout.

We cannot refund or replace orders shipped to incorrect addresses provided by the customer.

Preordered or limited-edition items include estimated timelines on their product pages.

If your order contains both in-stock and preorder items, it will ship when all items are ready unless otherwise stated.

Questions about your order?

Email us at midnightfamiliar@yahoo.com